Refund policy
Refund & Exchange Policy — lila's vogue
All products at lila's vogue are made to order
by our print-on-demand partner, Printful.
ELIGIBLE FOR REFUND OR FREE REPRINT:
• Damaged or defective items
• Wrong item or design received
• Incorrect print quality
Claims must be submitted within 30 days of
delivery to support@lilasvogue.shop with your
order number and clear photos of the issue.
Approved refunds are processed within 5–10
business days to the original payment method.
EXCHANGES:
As all products are made to order, we do not
accept exchanges for size, color, or design
changes.
If you received a defective or incorrect item,
we will arrange a free reprint or full refund.
Please contact support@lilasvogue.shop with
photos within 30 days of delivery.
NOT ELIGIBLE FOR REFUND OR EXCHANGE:
• Wrong size ordered by customer
• Change of mind
• Minor color variations due to screen settings
• Claims submitted after 30 days of delivery
Contact Us:
Email: support@lilasvogue.shop
Hours: Monday–Friday, 10 AM–6 PM IST