At lila's vogue, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with original tags attached.
Non-Returnable Items
Since our products are print-on-demand and made to order, we do not accept returns or exchanges for change of mind. However, if your item arrives damaged, defective, or incorrect, we will replace it at no extra cost.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue at support@lilasvogue.shop and we will arrange a replacement or full refund.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is damaged or defective.
Contact Us
For any return or refund queries, please contact us at:
📧 support@lilasvogue.shop
📍 Hazaribag, Jharkhand - 825301, India